At Second to None, we’ve tailored our services to measure and help consumer-centric brands of every kind create consistent, intentional, authentic customer experiences.
Through mystery shopping, customer feedback, compliance audits and more, we capture rich insights to help you better understand the day-to-day customer experiences you’re currently delivering. Accurate and actionable information lets you uncover opportunities to better serve students, creating success that can be built upon.
snapshot™
Mystery Shopping & Compliance Audits
engage™
Customer Feedback & Employee Engagement Surveys
scout™
Brand Reputation Monitoring
hive™
Curated Customer Communities
joyX™
Customer Experience Consultation
Catapult CX Analytics™
Integrated CX Reports, Analytics & Insights
We serve the following categories:
- CPG
- Product Manufacturers
- Travel
- Entertainment
- Education
- Print & Copy Centers
- Automotive
- In-Home
- Real Estate
- Non-Profits
We stand ready to help take your customer experience to the next level. The following are some of the clients we’ve served:
related case studies
